Very professional and do a good job.
Had my 2016 Honda Odyssey towed to Yakima Automotive Inc. per a friend's recommendation for mystery engine light problems. Sarah and Nathan were kind and courteous and their mechanics had the car fixed the next day. So grateful for their help.
Hi Linda, thank you for the 5-star review! We're happy you chose to stop by our shop, and we really appreciate you sharing your experience. If you need anything in the future, just give us a call. Thank You! -Yakima Automotive
I got a thermo done at Yakima Automotive and they told me they quoted the max amount of fluid, but my jeep probably wouldn't need that much. In the end, I was only charged for a couple of quarts! Good on them.... I hate surprise charges. I like when my mechanic warns me how much something MIGHT cost, rather than a mechanic who lures me in with cheap quotes. Thank you guys!
I was recommended to Nathans Shop by my old mechanic (shout out to Darrel from Central Washington Auto and Truck Repair) and he did not disappoint. I have an older model of Subaru Legacy that was having some scary steam coming out of the hood. As a women is it very easy to not be taken seriously or made to feel inept by mechanics. This was not the case with Nathan. He was kind and patient and explained the problem in a way that was understandable. He even gave me a ride to pick up my car once the issue was settled. Also, shout out Sarah the front desk person she was incredible at communicating and attending to my concerns as well as being very friendly. 10/10 would recommend this shop and I will be coming back again.
Hi Katie, thanks so much for the lovely review! We're glad that you chose to stop by our shop, and we're thankful you were referred to us by our friends at Central Washington Auto in Ellensburg. They've been a great referral for us too! We all look forward to your next visit, and we really appreciate you sharing your review. Thank You! -Yakima Automotive
Had a code on my expedition. They were very friendly and over the top in helpfulness. No appointment . Fixed the problem with in minutes. Great business model.
Hello Rochelle, thank you for the 5 star review! We're always happy to do a code scan for our customers, no appointment needed. If you need anything in the future, just give us a call anytime. Thank You! -Yakima Automotive
Hello Marcela, thanks so much for the 5-stars! We're happy we got to work on your Matrix. If you need anything, just give us a call anytime. Thank You! -Yakima Automotive
First time customer. Welcoming and friendly staff and was willing to service our Mini. Cooper. We spoke about our services needed and they seemed to have a good understanding as to how to proceed. They did the service work and so far no other issues have reoccurred over this past two days.
Hello Daryl, thank you for the great review! We're glad you chose to give us a call, and we're happy we got to work on your Mini. By the way, your MINI is very pretty, and we all look forward to your next visit. Thank You! -Yakima Automotive
I enjoyed their professionism and their Customer service. They showed me what actually needed to be done to my vehicle. I was very satisfied with their service. I definitely would recommend them to my friends and others. Thumbs up 👍. I like honesty.
Hi Carol, thank you for the fantastic review! We all look forward to your next visit. Also, thanks so much for the homemade carrot cake-it was really tasty. See you next time, thank you! -Yakima Automotive
The staff there are so nice and professional. They communicate well through calls and messaging and are very thorough in explaining their diagnostic’s. I would definitely trust them with all my vehicles. I will be returning. Oh! And I thought the Admitting, Emergency Room and Same Day Surgery signs add a humerus 😂touch.
Hello Irma, thank you for the great review! We're glad you brought your Dakota to our shop, and always appreciate when customers notice our unique decor (next time, check out our vintage Chevron Cars in the waiting area!) We all look forward to your next visit. Thank You! -Yakima Automotive
Fast and friendly service
Hi Alyssa, thank you for the lovely review! We're glad we got to work on your Jetta. We look forward to your next visit. Thank You! -Yakima Automotive